Q1 | What is International Ta-Q-Bin ? |
Q2 | What's country in service now ? |
Q3 | What is Max size ? |
Q4 | How many flight per day / week ? |
Q5 | Can Yamato pack the cargo and provide packing material ? |
Q6 | What's information or document customer have to send to us ? |
Q7 | How many cargo do customer send by 1 label ? |
Q8 | Do it can do re-import ? |
Q9 | What is a forbidden item ? |
Q10 | Can export food, herb, or have dry flower to be ingredient ? |
Q11 | Are there any maximum limitation for each commodity ? |
Q12 | How long lead time ? |
Q13 | How many day finish import clearance at destination ? |
Q14 | How many day to deliver after finish import clearance at destination ? |
Q15 | When should customer order Yamato to ship the cargo ? |
Q16 | Where can Yamato pick up cargo ? |
Q17 | Do it have insurance transport in destination? How much is it ? |
Q18 | Can Yamato deliver 'Keep cool' or 'Keep frozen“ cargo ? |
Q19 | How to customer check status of consignement ? |
Q20 | Is it have contact customer before delivery ? |
Q21 | How many call for free? In case customer haven't pick up the phone ? |
Q22 | How many free time of delivery fee in case customer not stay at home ? |
Q23 | If customer want to ship to multiple locations, How much is the cost ? |
Q24 | How much is the additional charge for delivering to remote location ? |
Q25 | Prohibited Item list detail |
Our technical support team is available to answer your questions, provide product advice and assist with installation and troubleshooting. Our service department offers product calibration, preventive maintenance and customization services.
Yamato Driving School Los Angeles CA 90013. Please enter your Rating. Get 1 month of Allstate Roadside Services FREE and save 20% or more on Drivers Ed. Yamato acts as an agent to handle procedures such as issuing waybills and managing the shipping status which eliminates the hassle of collection procedures. Collection times can be specified by the purchaser and the Yamato Sales Driver can bring special packing materials which also eliminates the hassle for the purchaser.
Technical Support Center
Our 24 hour online Technical Support Center features answers to frequently asked questions, step-by-step troubleshooting solutions, quick set-up guides and technical product manuals available to download. You can reach out to our technical team by creating a support ticket. The team will respond within 24 hours. If you wish to create a support ticket you need the product model and serial number.
Remote Support
Remote support is also available thru video conference for immediate help with product setup, troubleshooting or product operation questions. Face Time, Skype or Zoom are the preferred platforms for remote support sessions. When you request remote support our team will schedule the session based on your availability.
Verification and Calibration
Yamato provides temperature verification and calibration using certified devices. Our service team recommends a tune-up once a year, depending on product usage. This service can be performed either at the customer site by a Yamato Certified Technician or at our Service Center in Santa Clara, California.
Product Customization
Yamato Driver Golf
Yamato offers customization to most products to match your application requirements. Simple customization includes external output terminals, exhaust ducts, additional exhaust or cable ports, observation windows, and more. Custom design or OEM services are available for standard laboratory or industrial applications. Please contact customer service at 1-800-292-6286 to schedule a meeting or email customer service.